This warranty is between you, the installing shop and Rockland Standard Gear Inc. Keep this warranty in your files and issue your own warranty to your customer.

Transfer cases rebuilt by Rockland Standard Gear Inc. are warranted against defects in material and workmanship for a period of 12 months. The warranty period begins on the date of invoice to the installer and applies only to the party appearing on Rockland Standard Gear’s original invoice.

This warranty is limited to replacing the transfer case or parts thereof, which upon our examination prove to be defective. It does not include breakage of gears, broken cases, damage resulting from abuse, faulty operation of any part or parts not furnished as part of the transfer case, (such as linkage, clutch assemblies, shifters, motor or transmission mounts, worn or defective drive shaft components, pilot bearings, or bushing, etc.), accident or racing. Units will not be covered under warranty if they are run out of lubricant, under filled or overfilled with lubricant, or filled with the incorrect lubricant.

Please note- clutch pack and viscous clutch type transfer cases will not be warranted for damaged clutch packs or viscous couplings due to worn or mismatched tire sizes or mismatched tire pressures. Electronically shifted transfer cases are not warranted for damage caused by worn or damaged shift motors or electronic components external to transfer case.

This warranty is void if the transfer case shall have been used in any application other than that which it was originally intended or which shall have been repaired or altered outside of Rockland Standard Gear’s rebuilding facilities.

This warranty does not cover such things as towing, loss of use, loss of earnings, personal injury damages, per diem expenses, nor any other consequential or incidental damages; Rockland Standard Gear reserves the right to refund the full purchase price in lieu of all claims otherwise due a claimant under the terms of this warranty.

All implied warranties are limited to the terms of the written warranty. Consequential or incidental damages are not covered by this warranty. Some states do not allow limitations on how long an implied warranty lasts, or the exclusions may not apply to you. This warranty gives you specific legal rights, and you have other rights which can vary from state to state. This warranty constitutes the sole obligation of Rockland Standard Gear, Inc. to the purchaser. Warranty terms herein apply to both written and implied warranties.

To make a claim for warranty, fill out and fax the enclosed warranty form to us. Call us at 1-800-227-1523 ext. 110, and our technical staff will call you back to solve the problem. If the unit needs to be repaired or replaced, we will issue you a return goods authorization and you must return the unit to our facility freight prepaid. If the unit is defective in materials or workmanship, Rockland Standard Gear Inc., at their discretion will repair or replace the unit and ship it back to you ground freight prepaid.